My Spotify Growth Playbook Ad Was Disapproved by Facebook. What Do I Do?

Here are the steps you can take to appeal your ad with Facebook.

How to Appeal Your Ad with Facebook

We're sorry to hear your ad got disapproved. This was more than likely a mistake by Facebook and is easy to fix.

You can learn more about Facebook's Ad Policy here:

How to Appeal a Disapproved Facebook (or Instagram) Ad

To get your ads back up and running, appeal to Facebook. This process is handled outside of ToneDen and inside of Facebook.

Here are the two methods you can use to appeal your ads:

Method 1: Use Facebook Support Chat / Email

1. Go to the Business Help Center at: https://business.facebook.com/business/help

2. Click on Chat next to Contact Our Support Team.

3. Notify Facebook that they've made a mistake. You can use the following messaging:

Hi there,

I believe your algorithm mistakenly disapproved this ad. This ad does not violate any Facebook TOS.

Please have a human review the ad content and approve as soon as possible.

I appreciate your help!

Thanks.

Method 2: Appeal through Facebook's Account Quality Portal

If you believe that Facebook has made a mistake by disapproving your ads, appeal the disapproval process here:

https://www.facebook.com/accountquality

Copy-paste the message below into the description box:

Hi there,

I believe your algorithm mistakenly disapproved this ad. This ad does not violate any Facebook TOS.

Please have a human review the ad content and approve as soon as possible.

I appreciate your help!

Thanks.